Our current research in workplace bullying suggests that it’s language that may be at the root of the success or failure of a bully’s efforts. Moreover, that success may be tied as much to the patterns of stress and intonation in the words as to the words, themselves.
Turns out that Eric Clapton may have been right — for bullies, it’s in the way that you use it.
About Dr. Laura Dzurec
Dr. Laura Dzurec was the dean of Kent State University College of Nursing from 2004 to 2013.